PrimeCare+ B (1-Year)

Overview

PrimeCare is Peplink’s care plan for its routers. While a plan is active, the device keeps full SpeedFusion capability (bonding, hot failover and WAN smoothing), receives firmware upgrades, stays connected to InControl 2 for cloud management and monitoring, and remains covered by Peplink’s hardware warranty. Without active PrimeCare, the router continues to provide core networking through its local web interface, but advanced features such as SpeedFusion and InControl access are no longer available.

PrimeCare+ B applies to Group B devices. Group B covers devices such as the B One 5G, MAX BR1 Pro and UBR range. PrimeCare+ builds on standard PrimeCare by adding advance hardware replacement, so a replacement unit can be shipped before the faulty one is returned, plus round-the-clock 24/7 technical support.

Key highlights

• 1 Year of full SpeedFusion capability
• 1 Year of hardware warranty
• 1 Year of firmware upgrades
• 1 Year of InControl 2 cloud management access
• 1 Year of advance hardware replacement
• 1 Year of 24/7 technical support
• Digital licence activated against the device serial number
• Begins on payment confirmation and takes effect in approx. 1 hour

Recommended for

• 5G primary or backup connectivity — Keep a B One 5G covered with firmware, SpeedFusion and InControl access
• Vehicle and field deployments — Maintain cloud visibility and warranty on cellular routers in the field
• Renewing or extending cover — Extend care on an existing Group B device before its current plan lapses