PrimeCare A (2-Year)

Overview

PrimeCare is Peplink’s care plan for its routers. While a plan is active, the device keeps full SpeedFusion capability (bonding, hot failover and WAN smoothing), receives firmware upgrades, stays connected to InControl 2 for cloud management and monitoring, and remains covered by Peplink’s hardware warranty. Without active PrimeCare, the router continues to provide core networking through its local web interface, but advanced features such as SpeedFusion and InControl access are no longer available.

PrimeCare A applies to Group A devices. Group A covers Peplink’s compact routers such as the B One and B One Plus. If you need advance hardware replacement and 24/7 support, choose the equivalent PrimeCare+ plan instead.

Key highlights

• 2 Years of full SpeedFusion capability
• 2 Years of hardware warranty
• 2 Years of firmware upgrades
• 2 Years of InControl 2 cloud management access
• Digital licence activated against the device serial number
• Begins on payment confirmation and takes effect in approx. 1 hour

Recommended for

• Small offices and retail sites — Keep a B One or B One Plus covered with warranty, firmware and InControl access
• Remote and home workers — Maintain SpeedFusion and cloud management on compact routers deployed off-site
• Renewing or extending cover — Extend care on an existing Group A device before its current plan lapses