Resources · Order Fulfilment

Shipping & Delivery

Order fulfilment and delivery policies for PeplinkWorks — a division of Virtual Graffiti Ltd. Everything you need to know about UK delivery costs, dispatch times, electronic licence delivery and shipping outside the UK.

Free UK Ground Shipping

Orders £750+ ex. VAT

Flat Rate Shipping

Under £750 — £15 + VAT

Electronic Delivery

Licence keys — delivered by email

International Orders

Available — contact us for a quote

UK Delivery

Free Ground Shipping

Free Ground Shipping applies to shipments within the UK only, and is subject to a minimum order of £750 plus VAT. This is the most common shipping option for our customers.

Free on qualifying orders

Flat Rate — Orders Under £750

All other orders below the £750 ex. VAT threshold attract a flat-rate shipping fee of £15 + VAT, covering standard UK delivery.

£15 + VAT flat rate

Order Value (ex. VAT)	Shipping Method	Cost
£750.00 and above	Free UK Ground Shipping	FREE
Under £750.00	Standard UK Ground	£15 + VAT
Any value	Outside the UK	Quote on request

Free Delivery is subject to minimum order thresholds at the discretion of Virtual Graffiti Ltd, and may be adjusted from time to time. Shipment time may vary depending on stock — please contact us for shipping time enquiries.

Electronic Delivery

Software & Licence Keys

Certain products may be available for electronic delivery via email. These products include software activation codes and licence keys, and are fulfilled separately from physical goods. Certain restrictions may apply.

Delivered by email

If you're unsure whether a product you're ordering is fulfilled electronically or as physical hardware, contact our sales team before ordering and we'll confirm.

International Shipping

Orders Outside the UK

Free Ground Shipping applies to UK shipments only. For orders outside the UK, please contact us directly for a shipping quote — costs and delivery times vary by destination.

International orders are quoted individually. Email [email protected] or call 020 3958 0667 with your delivery country and the items you require.

Shipping & Delivery

UK Delivery

Electronic Delivery

International Shipping

Questions about your order's shipping?

Talk to a specialist about delivery costs, timing, or a quote for shipping outside the UK.